From April, passengers who had a hard time booking tickets on www.irctc.co.in can book tickets very easily since the Indian Railways is gearing up to roll out next-generation e-ticketing from April this year, marking a ‘paradigm shift’ in technology, customer-friendliness and speed.
Rakesh Tandon, additional member (IT) of the Ministry of Railways while speaking to the media said, “While traffic on IRCTC has grown 10 times over the years, the system capacities have also undergone upgrades. But there has never been a paradigm shift, as we were only tweaking and augmenting the systems and technologies introduced in 2002. We are now investing about Rs.100 crore to launch next generation e-ticketing. It will, however, take a few months for the new system to stabilize, given its enormity.”
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